Terms of Service – ROTW Travels

Effective Date: 21 April 2026

Website: https://rotwtravels.com/

1. Introduction
Welcome to ROTW Travels. By accessing or using our website, services, or making a booking with us, you agree to be legally bound by these Terms of Service. If you do not agree, you should not use our website or services.
ROTW Travels reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any revised terms.

2. Scope of Services
ROTW Travels provides travel-related services including but not limited to:

  • International and domestic tour packages
  • Flight and hotel bookings
  • Visa assistance and documentation support
  • Airport transfers and transportation services
  • Group travel and corporate travel solutions
  • Custom travel itinerary planning
  • Custom travel itinerary planning

We act as an intermediary between clients and third-party service providers such as airlines, hotels, transport operators, and government authorities.

3. Bookings and Confirmations

  • A booking is confirmed only upon receipt of required payment and written confirmation from ROTW Travels.
  • All travel arrangements are subject to availability at the time of booking.
  • Prices may change due to fluctuations in airline fares, hotel rates, taxes, or currency exchange rates until full payment is received

4. Payments

  • Clients are required to pay an advance amount to confirm services.
  • Full payment must be completed before the commencement of travel unless otherwise agreed in writing.
  • Failure to make payment on time may result in cancellation of services without liability to ROTW Travels.

5. Cancellations and Refunds

  • Cancellation policies vary depending on airline, hotel, and supplier terms.
  • Service fees charged by ROTW Travels may be non-refundable.
  • Refunds, if applicable, will be processed after receiving clearance from third-party service providers.
  • No refunds will be provided for unused services once travel has commenced.

6. Visa and Travel Documentation

  • Visa approval is solely at the discretion of the respective embassy or immigration authority.
  • Visa approval is solely at the discretion of the respective embassy or immigration authority.
  • The client is responsible for providing accurate and complete documentation.
  • Any rejection or delay of visa applications will not make ROTW Travels liable.

7. Responsibilities of the Traveler
Clients are responsible for:

  • Ensuring valid passports, visas, and travel documents
  • Checking travel advisories and entry requirements
  • Arriving on time for flights, transfers, and tours
  • Following the laws and regulations of destination countries

ROTW Travels is not responsible for losses due to missing documents or traveler negligence

8. Changes to Itinerary
ROTW Travels reserves the right to modify itineraries due to:

  • Weather conditions
  • Operational requirements
  • Airline/hotel availability
  • Government restrictions or force majeure events

We will make reasonable efforts to provide alternative arrangements of similar value.

9. Third-Party Services
ROTW Travels works with third-party providers including airlines, hotels, transport companies, and local operators.
We are not responsible for

  • Service delays or cancellations by third parties
  • Service delays or cancellations by third parties
  • Service quality provided by external suppliers

10. Limitation of Liability
ROTW Travels shall not be held liable for:

  • Flight delays, cancellations, or missed connections
  • Loss, damage, or theft of personal belongings
  • Medical emergencies or accidents during travel
  • Acts of nature, political unrest, or unforeseen events

Our liability, if any, is limited to the service fee paid to ROTW Travels.

11. Force Majeure
ROTW Travels is not responsible for failure or delay in performance caused by events beyond its control, including but not limited to:

  • Natural disasters
  • War, terrorism, or civil unrest
  • Government restrictions
  • Pandemics or health emergencies
  • Airline or supplier failures

12. User Conduct
Users agree not to:

  • Provide false or misleading information
  • Use the website for illegal activities
  • Attempt to interfere with website operations
  • Misuse or copy website content without permission

13. Intellectual Property
All content on the ROTW Travels website, including text, images, branding, and materials, is the intellectual property of ROTW Travels and may not be copied, reproduced, or distributed without written permission

14. Privacy
Use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect customer data.

15. Governing Law
These Terms are governed by applicable laws of the jurisdiction where ROTW Travels operates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

16. Contact Information
For any questions regarding these Terms:
ROTW Travels
website https://rotwtravels.com/